@charset "utf-8";
/* *********************************************** */
/*                    커스텀 alert                   */
/* *********************************************** */
.alert-common {
	position: fixed;
	top: 50%;
	left: 50%;
	transform: translate(-50%, -50%);
	padding: 16px 24px;
	font-size: 0.925rem;
	text-align: center;
	border-radius: 8px;
	color: #fff;
	z-index: 9999;
	display: none;
	box-shadow: 0 4px 10px rgba(0, 0, 0, 0.2);
	opacity: 0.9;
	background-color: var(--gray-90);
	min-width: 250px;
	pointer-events: none;
}
.alert-common--success {
	background-color: var(--success-50);
}

.alert-common--danger {
	background-color: var(--danger-50);
}

.alert-common--info {
	background-color: var(--info-50);
}

.alert-common--warning {
	background-color: var(--warning-50);
	color: var(--gray-100);
}

.alert-common--dark {
	background-color: var(--gray-90);
}

.page-wrapper {
	margin-top: 1.5rem !important;
}

@media ( min-width : 768px) {
	.page-wrapper {
		margin-top: 3.5rem !important;
		margin-left: 3.5rem !important;
	}
}

table>thead>tr>th {

}

.card-nav-header {
	padding: 1rem 1rem 0.5rem 1rem !important;
}

.card-nav-header .nav-link {
	font-weight: bold !important;
	padding-bottom: 0 !important;
	font-size: 1rem !important;
}

input {

}

textarea {

}

/* *************************************** */
/*                  grid table             */
/* *************************************** */
.grid-container {
	display: grid;
	grid-template-columns: 1fr 2fr 1fr 2fr;
	border-top: 1px solid #ccc;
    border-left: 1px solid #ccc;
    border-right: 1px solid #ccc;
	font-size: 13px;
    scrollbar-width: thin;
    scrollbar-color: rgba(0, 0, 0, .35) transparent;
    scrollbar-gutter: auto;
}
.form-row, .grid-item__unit {
	display: contents;
}

.grid-item {
	border-right: 1px solid #ccc;
	border-bottom: 1px solid #ccc;
	overflow: auto;
}

.grid-item__label {
	font-weight: 500;
	text-align: center;
	display: flex;
	justify-content: center;
	align-items: center;
	background: #f5f8fd;
	padding: 10px;
}

.grid-item__value {
	text-align-last: left;
	padding: 10px;
	overflow-x: auto;
}

.grid-item__value--orange {
	color: var(--text-orange);
}

.grid-item__value--gray {
	color: var(--gray-50);
}

.grid-item__col-span-3 {
	grid-column: span 3;
}

.grid-item__no-bottom-border {
	border-bottom: none;
}

.grid-item__no-right-border {
	border-right: none;
}

.grid-item__reservation-row, .grid-item__callback,
	.grid-item__reservation-memo {
	padding: 10px 10px;
}

.grid-item__callback {
	display: flex;
	align-items: center;
	gap: 20px;
}

.grid-item__left {
	display: flex;
	align-items: center;
	gap: 15px;
}

.grid-item__right {
	display: flex;
	align-items: center;
}

.grid-item__reservation-row {
	display: flex;
	align-items: center;
	justify-content: space-between;
	flex-wrap: wrap;
}

.grid-item__select-wrap {
	display: flex;
	gap: 7px;
}

.grid-item__select-group {
	display: flex;
	align-items: center;
	gap: 5px;
}

.grid-item__select {
	border: 1px solid var(--gray-30);
	border-radius: 7px;
	padding: 5px 7px;
	font-size: 13px;
	color: var(--gray-80);
	width: 100%;
}

.grid-item__select--call-back-num {
	flex: 1;
}

.grid-item__select--time {
	width: 65px;
}

.grid-item__date {
	border: 1px solid var(--gray-30);
	border-radius: 7px;
	padding: 5px 7px;
	font-size: 13px;
	min-width: 100px;
	color: var(--gray-80);
}
.custom-date-wrapper {
	width: 120px;
    display: flex;
}

.grid-item__align-items-center {
	display: flex;
	align-items: center;
}

/* Form */
.grid-item__input {
	border: 1px solid var(--gray-30);
	border-radius: 7px;
	padding: 5px 7px;
}

.grid-item__input--reservation-memo {
	min-height: 50px;
}

.grid-item__textarea {
	width: 100%;
	border: 1px solid var(--gray-30);
	border-radius: 7px;
	resize: none;
	padding: 4px 7px;
	font-size: 13px;
}
.grid-item__textarea__mh100 {
	min-height: 100px;
}

.grid-item__textarea--counsel-content {
	min-height: 100px;
}

.w100 {
	width: 100%;
}

.grid-item__canvas {
	height: 70px !important;
	margin-bottom: 10px;
}
.grid-item__controls {
	border-top: 1px solid var(--gray-20);
	padding-top: 10px !important;
}

.grid-item__memo {
    overflow:auto; 
    height: 50px;
}

.grid-item__value--callback {
	padding: 0;
	border: none;
}
.grid-item__callback-inner {
	display: grid;
	grid-template-rows: repeat(3, auto);
}

.custom-radio-group {
	display: flex;
	gap: 10px;
}
.custom-radio-option {
	display: flex;
	align-items: center;
	gap: 3px;
}

.form-row--hidden {
	display: none;
}

.grid-item--full-value {
	grid-column: span 3;
	border-right: none;
}

/* Buttons */
.btn-reservation {
	border: 1px solid var(--primary-50);
	padding: 5px 15px;
	border-radius: 7px;
	font-size: 13px;
	color: var(--primary-70);
	font-weight: 500;
}

.btn-save {
	border: 1px solid transparent;
	border-radius: 7px;
	padding: 5px 20px;
	background: var(--primary-60);
	color: var(--text-white);
	font-weight: 500;
}

.btn-save:disabled {
	background: var(--gray-50);
	cursor: default;
}

.page-btn {
	width: 1.2rem;
	height: 1.2rem;
}
/* 통화 녹취 player 관련 css */
#record-player-container {
	width: 100%;
	height: 100%;
	display: flex;
	flex-direction: column;
	align-items: center;
}

#record-player-canvas {
	display: block;
	background-color: #111;
	width: 100%;
	max-height: 100px;
	height: 100px;
}

.record-player-controls {
	display: flex;
	justify-content: space-between;
	align-items: center;
	width: 100%;
	padding: 0 1rem;
}

.record-player-controls img {
	width: 1.5rem;
	height: 1.5rem;
}

.record-player-control-btn-area {
	display: flex;
	justify-content: center;
	align-items: center;
	gap: 10px;
}

.record-player-control-btn {
	display: inline-block;
	padding: 0;
	margin: 0;
	border: none;
	background: none;
	line-height: 0;
}

.record-player-volume-area {
	display: flex;
	justify-content: center;
	align-items: center;
	gap: 5px;
}

#icon-to-play-record, #icon-to-pause-record {
	width: 2rem;
	height: 2rem;
}

.player-control-wrapper {
	min-width: 30%;
}

.no-exist-record-display-area {
	width: 100%;
	flex: 1;
	display: flex;
	justify-content: center;
	align-items: center;
	margin-bottom: 10px;
}

.no-exist-record-display__icon {
	width: 3rem;
	height: 3rem;
}

.recording-warning-text-wrapper {
	position: relative;
	display:flex;
}
.recording-warning-text {
	font-size: 14px;
    color: #EB003BCC;
    margin: auto;
}

/* //////////////////////////// /// */

/* easycall 관리자 home 화면 상단 메뉴 관련 공통 css*/
.header .header__left .header__logo-area{
	max-width:180px;
	display:inline-flex;
	align-items:center;
	margin-left:15px;
	margin-right:15px;
	justify-content:center;
	align-items:center;
}
.header .header__left .header__logo-area .header__logo-image {
	width:100%;
	height:auto;
}
.admin-home-menu-selected {
	border-bottom: 3px solid #aaa;
}

.header__admin-home-menu {
	font-weight: bold;
	font-size: larger;
}

.header__admin-home-menu {
	height: 80%;
	display: flex;
	flex-direction: row;
	justify-content: center;
	align-items: center;
}

.header__admin-home-menu-list {
	height: 100%;
}

.header__admin-home-menu-list>li {
	display: flex;
	justify-content: center;
	align-items: center;
	height: 100%;
	gap: 1rem;
	width: 8rem;
}

.txt-b-l {
	font-weight: bold;
	font-size: larger;
}

.txt-b-xl {
	font-weight: bold;
	font-size: x-large;
}

.txt-b-s {
	font-weight: bold;
	font-size: larger;
}

.txt-b {
	font-weight: bold;
}

.txt-l {
	font-size: larger;
}

.txt-s {
	font-size: smaller;
}

.blue-txt {
	color: #4682B4;
}
.coral-pink-txt {
	color: #f08080;
}
.red-txt {
	color: red;
}

.orange-txt {
	color: orange;
}

.white-txt {
	color: white;
}

.black-txt {
	color: black;
}

.txt-ellipsis {
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.right {
	display: flex;
	flex-direction: row;
	justify-content: flex-end;
	align-items: center;
	gap: 1rem;
}

.center {
	display: flex;
	flex-direction: row;
	justify-content: center;
	align-items: center;
	gap: 1rem;
}

.left {
	display: flex;
	flex-direction: row;
	justify-content: flex-start;
	align-items: center;
	gap: 1rem;
}

.flex-col {
	display: flex;
	flex-direction: column;
}

.flex-row {
	display: flex;
	flex-direction: row;
}
/******************/
.text-primary {
	color: var(--primary-50);
}
.text-danger {
	color: var(--danger-50);
}
.ellipsis {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
/******************/


/* *********************************************** */
/*                    커스텀 confirm                 */
/* *********************************************** */
.custom-confirm {
	position: fixed;
	top: 0;
	left: 0;
	width: 100vw;
	height: 100vh;
	background-color: rgba(0, 0, 0, 0.3);
	z-index: 9000;
	display: flex;
	justify-content: center;
	align-items: center;
	opacity: 1;
	pointer-events: all;
}
.custom-confirm .confirm-body {
	background-color: #fff;
	border-radius: 8px;
	box-shadow: 0 6px 20px rgba(0, 0, 0, 0.3);
	overflow: hidden;
	width: 400px;
	z-index: 9001;
	display: flex;
	flex-direction: column;
}

.custom-confirm .confirm-header {
	border-bottom: 1px solid var(--gray-20);
	background-color: var(--gray-5);
	padding: 10px 10px 10px 15px;
	position: relative;
	align-items: center;
	font-weight: 500;
}
.custom-confirm .confirm-message {
	line-break: auto;
	white-space: pre-wrap;
	font-weight: 400;
	font-size: 14px;
	padding: 10px 15px 15px 15px;
	text-align: center;
	margin-top: 16px;
}
.custom-confirm .confirm-footer {
	display: flex;
	justify-content: center;
	gap: 16px;
	padding: 16px 0;
}
.custom-confirm .btn {
    border-radius: 5px;
    padding: 5px 20px;
    font-size: 13px;
}
.custom-confirm .btn-cancel {
	background-color: var(--gray-20);
}
.custom-confirm .btn-ok {
	color: var(--gray-5);
	background-color: var(--primary-50);
}

.page-container {
	text-align: center;
	padding: 0.5rem 0;
}
.page-content {
    display: flex;
	justify-content: space-between;
    align-items: center;
    padding: 0 2rem;
	position: relative;
}
.page-content .center {
	flex: 1;
}
.page-container .pagination-link {
    display: inline-block;
    width: 25px;
    text-align: center;
    line-height: 25px;
    font-size: 16px;
    font-weight: 500;
}
.page-container button.pagination-link {
	display: flex;
	justify-content: center;
}

.page-container .pagination-link img {
    width: 25px;
    vertical-align: middle;
}
.page-container .pagination-link.disabled {
    pointer-events: none;
    cursor: default;
    opacity: 0.3;
}

.page-container .pagination-link:disabled {
	pointer-events: none;
	cursor: default;
	opacity: 0.3;
}

.wavesurfer-fallback-container {
	display: flex;
	justify-content: center;
	min-height: 114px;
}
.wavesurfer-fallback-message {
	color: var(--primary-30);
	align-self: center;
	font-size: 14px;
}

/* *********************************************** */
/*            실시간 대화 및 AI 상담 요약 영역            */
/* *********************************************** */
.bl_stt_text {
	border: 1px solid var(--gray-30);
	background: var(--bg-white);
	overflow: hidden;
	display: flex;
	flex-direction: column;
	height: 65%;
}
.bl_stt_text__radius {
  	border-radius: 10px;
}
.bl_stt_text_header {
	font-size: var(--text-size-title);
	padding: 10px 10px 10px 20px;
	font-weight: 500;
	border-bottom: 1px solid var(--gray-30);
}
.bl_stt_text_body {
	overflow-y: auto;
	flex: 1;
	padding: 10px;
	position: relative;
	max-height:100%;
	display: flex;
	flex-direction: column;
}

.bl_stt_text_consult_disabled,
.bl_stt_text_disabled,
.bl_aiSummary_disabled {
	display: flex;
	gap: 5px;
}
.bl_stt_text_emptyText {
  	font-size: 14px;
  	color: var(--primary-30);
}
.bl_stt_text_inner {
	overflow-y: auto;
	height: 100%;
}
.bl_stt_text_avatar {
	display: flex;
	gap: 7px;
	align-items: center;
	width:24px;
	height:24px;
}
.bl_stt_text_avatar_icon {
	width: 23px;
	height: 23px;
	color: var(--gray-70);
}
.bl_stt_text_avatar_label {
	font-weight: 500;
}
.bl_stt_text_bubbleWrapper {
	font-size: 14px;
	padding: 5px 5px;
	margin-bottom: 15px;
	display: flex;
	flex-direction: row;
	align-items:center;
	gap: 10px;
}
.bl_stt_text_bubbleWrapper:last-child {
	margin-bottom: 0;
}
.bl_stt_text_bubble {
	display: inline-block;
	border-radius: 5px;
	padding: 5px 10px;
	max-width: 85%;
	border: 1px solid var(--gray-30);
}
.bl_stt_text_bubble__cstm {
	background: white;
}
.bl_stt_text_bubble__cnsr {
	background: var(--gray-5);
}
.hp_mrAuto {
	margin-right: auto;
}
.hp_mlAuto {
	margin-left: auto;
}

.bl_aiSummary {
	flex: 1;
	border: 1px solid var(--gray-30);
	background: var(--bg-white);
	display: flex;
	flex-direction: column;
	overflow: hidden;
}
.bl_aiSummary__radius {
	border-radius: 10px;
}
.bl_aiSummary_header {
	font-size: var(--text-size-title);
	padding: 10px 10px 10px 20px;
	font-weight: 500;
	border-bottom: 1px solid var(--gray-30);
}
.bl_aiSummary_body {
	padding: 10px 5px 10px 15px;
	overflow: auto;
	flex: 1;
	position: relative;
	display: flex;
	flex-direction: column;
}
.bl_alSummary_emptyText {
  	font-size: 14px;
  	color: var(--primary-30);
}
.bl_aiSummary_item {
  	position: relative;
  	padding-left: 14px;
  	font-size: 14px;
  	margin-bottom: 6px;
  	color: var(--primary-30);
}
.bl_aiSummary_item::before {
  	content: "";
  	position: absolute;
  	top: 0.65em;
  	left: 0;
  	width: 4px;
  	height: 4px;
  	background: var(--gray-70);
  	border-radius: 50%;
}

/* *********************************************** */
/*                       채팅 상담                   */
/* *********************************************** */

/* 채팅룸 리스트 영역 CSS */
.ly_chatRoomList {
	flex: 1.5;
	height: 100%;
	display: flex;
	flex-direction: column;
}
.bl_chatRoomList {
	border: 1px solid var(--gray-30);
	border-radius: 10px;
	overflow: hidden;
}
.bl_chatRoomList_header {
	border-bottom: 1px solid var(--gray-30);
}
.bl_chatRoomList_filterList {
	display: flex;
	font-size: 0.875rem;
}
.bl_chatRoomList_filterItem {
	background: #f4f9fb;
	width: 25%;
	text-align:center;
	border-right: 1px solid var(--gray-30);
	cursor: pointer;
	display: flex;
	flex-direction: column;
	gap: 5px;
	padding: 15px 0 10px 0;
	font-weight: 500;
	transition: all 0.3s ease;
}
.bl_chatRoomList_filterItem:last-child {
	border-right: none;
}
.bl_chatRoomList_filterItem.is-active {
	background: #6a7b8e;
	color: var(--text-white);
}
.bl_chatRoomList_num {
	margin: 0 auto;
	background: var(--gray-40);
	font-size: 0.75rem;
	width: 22px;
	height: 22px;
	line-height: 22px;
	border-radius: 50%;
	font-weight: 600;
	color: var(--text-white);
}
.bl_chatRoomList_filterItem.is-active .bl_chatRoomList_num {
	background: var(--bg-white);
	color: var(--gray-80);
}
@keyframes flash-bg-red {
	0%, 100% {
    	background: red;
    	color: #fff;
   		opacity: 1;
	}
	50% {
		background: red;
		color: #fff;
		opacity: 0;
	}
}
.bl_chatRoomList_num__flash {
  animation: flash-bg-red 0.7s ease-in-out infinite;
}

.bl_chatRoomList_txt {
	color: var(--gray-50);
	line-height: 1rem;
}
.bl_chatRoomList_filterItem.is-active .bl_chatRoomList_txt {
	color: var(--text-white);
}

.bl_chatRoomList_body {
	flex: 1;
	font-size: 0.875rem;
	overflow-y: auto;
	scrollbar-width: thin;
  	scrollbar-color: rgba(0,0,0,.35) transparent;
  	scrollbar-gutter: auto;
}
.bl_chatRoomList_roomItem {
	display: flex;
	align-items: center;
	padding: 25px 20px;
	gap: 20px;
	border-bottom: 1px solid var(--gray-20);
	cursor: pointer;
}
.bl_chatRoomList_roomItem.is-active {
	background-color: #e0edff !important;
}
.bl_chatRoomList_roomItem[data-room-status="complete"] {
	background-color: #d7d7db;
}
.bl_chatRoomList_roomItem:last-child {
	border-bottom: 1px solid #D8D8D880;
}
.bl_chatRoomList_roomItem:hover {
	background: var(--gray-5);
}
.bl_chatRoomList_channelWrapper {
	display: flex;
	align-items: center;
}
.bl_chatRoomList_channelImg {
	width: 30px;
}
.bl_chatRoomList_cstmInfo {
	display: flex;
	align-items: center;
}
.bl_chatRoomList_cstmName {
	font-weight: 500;
}
.bl_chatRoomList_msgInfo {
	text-align: end;
	flex: 1;
	overflow: hidden;
	padding-left: 20px;
}
.bl_chatRoomList_lastChatMsg {
	width: 100%;
	color: var(--gray-80);
	overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 0.825rem;
    min-height: 20px;
}
.bl_chatRoomList_date {
	color: var(--gray-50);
	font-size: 0.75rem;
	font-weight: 500;
	min-height: 18px;
}

/* 대화창 영역 CSS */
.ly_chatArea {
	flex: 2;
	height: 100%;
	display: flex;
	flex-direction: column;
}
.bl_chatArea {
	border: 1px solid var(--gray-30);
	border-radius: 10px;
	background: var(--bg-white);
	overflow: hidden;
}
.bl_chatArea_header {
	font-size: 0.875rem;
	padding: 11px 20px;
	font-weight: 500;
	border-bottom: 1px solid var(--gray-30);
	display: flex;
	align-items: center;
	justify-content: space-between;
}
.bl_chatArea_ttl,
.bl_chatArea_status {
	font-size: 0.9375rem;
}
.bl_chatArea_date {
	font-weight: 500;
	color: var(--gray-70);
	font-size: 0.875rem;
}
.bl_chatArea_body {
	flex: 1;
	background: #d0d6dd;
	overflow-y: auto;
	overflow-x: hidden;
	scrollbar-width: thin;
  	scrollbar-color: rgba(0,0,0,.35) transparent;
  	scrollbar-gutter: auto;
  	padding: 10px 0 20px 0;
  	font-size: 0.8125rem;
}
.bl_chatArea_msgItem {
	display: flex;
	gap: 7px;
	padding: 10px;
}

.bl_chatArea_msgItem__left {
	justify-content: flex-start;
}
.bl_chatArea_msgItem__left .bl_chatArea_timeWrapper {
	order: 3;
}
.bl_chatArea_msgItem__left .bl_chatArea_msgWrapper {
	order: 2;
}
.bl_chatArea_msgItem__left .bl_chatArea_avatarImgWrapper {
	order: 1;
}
.bl_chatArea_msgItem__right {
	justify-content: flex-end;
}
.bl_chatArea_msgItem__right .bl_chatArea_timeWrapper {
    order: 1;
}
.bl_chatArea_msgItem__right .bl_chatArea_msgWrapper {
    order: 2;
}
.bl_chatArea_msgItem__right .bl_chatArea_avatarImgWrapper {
    order: 3;
}
.bl_chatArea_avatarImgWrapper {
	display: flex;
	align-items: start;
}
.bl_chatArea_avatarImg {
	width: 30px;
	height: 30px;
}
.bl_chatArea_msgItem__right .bl_chatArea_avatarImgWrapper,
.bl_chatArea_msgItem__left .bl_chatArea_avatarImgWrapper {
	width: 33px;
    height: 33px;
    background: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}
.bl_chatArea_msgItem__left .bl_chatArea_avatarImg {
	width: 18px;
	height: 18px;
}
.bl_chatArea_msgWrapper {
	display: flex;
	flex-direction: column;
	gap: 10px;
}
.bl_chatArea_msg {
	background: var(--bg-white);
	border-radius: 7px;
	padding: 7px 7px 7px 10px;
	max-width: 220px;
	color: var(--gray-90);
	word-break: break-word;     /* 긴 단어 줄바꿈 */
    overflow-wrap: break-word;  /* 구형 브라우저 호환 */
}
.bl_chatArea_txt {
	white-space: pre-wrap;
    word-break: break-word;
}
.bl_chatArea_txt a {
    color: #0066cc;
    text-decoration: underline;
    cursor: pointer;
}
/* 고객 메시지 */
.bl_chatArea_msgItem[data-sender-type="U"] .bl_chatArea_msg {
 	background: var(--bg-white);
}

/* 상담사 메시지 */
.bl_chatArea_msgItem[data-sender-type="C"] .bl_chatArea_msg {
	background: #fffce5;
}

/* 시스템 메시지 */
.bl_chatArea_msgItem[data-sender-type="S"] .bl_chatArea_msg {
	background: #e3eef4;
}

/* 상담사 메시지 */
.bl_chatArea_msgItem[data-sender-type="B"] .bl_chatArea_msg {
	background: #e3eef4;
}

.bl_chatArea_img {
	max-width: 100%;
    display: block;
    cursor: pointer;
}

.bl_chatArea_actionBtn {
	width: 100%;
	background: #e3eef4;
	border-radius: 7px;
	padding: 7px 10px;
	text-align: left;
	color: var(--gray-80);
}
.bl_chatArea_actionBtnIcon {
	width: 20px;
	cursor: pointer;
}
.bl_chatArea_timeWrapper {
	display: flex;
	align-items: end;
}
.bl_chatArea_time {
	font-size: 0.75rem;
	font-weight: 500;
	color: var(--gray-70);
}

.bl_chatArea_sysMsgWrapper {
	display: flex;
	justify-content: center;
	width: 100%;
	padding: 20px;
}
.bl_chatArea_sysMsgTxtWrapper {
	background: rgba(0,0,0,0.5);
	padding: 8px 10px;
	border-radius: 50px;
	color: var(--text-white);
	text-align: center;
	width: 100%;
}

.bl_chatArea_sysMsgDateWrap {
	text-align: center;
	padding: 20px;
}
.bl_chatArea_sysMsgDate {
	padding: 3px 10px;
    background: rgba(0, 0, 0, 0.17);
    border-radius: 50px;
    color: white;
}

.bl_chatArea_scrollBtnWrapper {
	position: absolute;
	bottom: 90px;
	right: 20px;
	display: flex;
	flex-direction: column;
	gap: 5px;
	z-index: 20;
}
.bl_chatArea_scrollTopBtn,
.bl_chatArea_scrollBottomBtn {
	background: rgba(0, 0, 0, 0.3);
	border-radius: 50%;
	display: flex;
	justify-content: center;
	align-items: center;
	width: 35px;
	height: 35px;
}
.bl_chatArea_scrollTopIcon,
.bl_chatArea_scrollBottomIcon {
	width: 100%;
	cursor: pointer;
}

.bl_chatArea_footer {
	display: flex;
	flex-direction: column;
}
.bl_chatArea_top {
	background: #f4f9fb;
	display: flex;
	align-items: center;
	padding: 0 20px;
	height: 40px;
	border-top: 1px solid var(--gray-20);
}
.bl_chatArea_typingStatus {
	font-size: 0.8125rem;
	color: var(--gray-70);
}
.bl_chatArea_middle {
	flex: 1;
	border-top: 1px solid var(--gray-20);
	border-bottom: 1px solid var(--gray-20);
	padding: 10px;
	display: flex;
	gap: 5px;
	min-height: 100px;
	max-height: 100px;
}
.bl_chatArea_msgInput {
	width: 100%;
	height: 100%;
	border: none;
	font-size: 0.875rem;
	resize: none;
}
.bl_chatArea_sendBtn {
	width: 100px;
	border: 1px solid var(--gray-40);
	border-radius: 8px;
	font-size: 0.875rem;
	font-weight: 500;
	color: var(--gray-80);
}
.bl_chatArea_bottom {
	background: #f4f9fb;
	display: flex;
	align-items: center;
	justify-content: space-between;
	padding: 0 20px;
	height: 50px;
}
.bl_chatArea_btn {
	padding: 7px 15px;
	border: 1px solid var(--gray-40);
	font-size: 0.875rem;
	border-radius: 7px;
	background: var(--bg-white);
	font-weight: 500;
	color: var(--gray-70);
}
.bl_chatArea_attachImgBtn {
	display: flex;
	align-items: center;
}
.bl_chatArea_attachImgIcon {
	width: 25px;
	cursor: pointer;
}

/* 비어있는 대화창 영역 CSS (상담방 선택 전) */
.ly_emptyChatArea {
	flex: 2;
	height: 100%;
	display: flex;
	flex-direction: column;
}
.bl_emptyChatArea {
	border: 1px solid var(--gray-30);
	border-radius: 10px;
	background: var(--bg-white);
	overflow: hidden;
}
.bl_emptyChatArea_header {
    padding: 10px 10px 10px 20px;
    border-bottom: 1px solid var(--gray-30);
}
.bl_emptyChatArea_ttl {
	font-size: 1rem;
	font-weight: 500;
	color: var(--gray-80);
}
.bl_emptyChatArea_body {
	flex: 1;
	display: flex;
	position: relative;
}
.bl_emptyChatArea_guideTxt {
	position: absolute;
	top: 50%;
	left: 50%;
	transform: translate(-50%, -50%);
    font-size: 14px;
    font-weight: 400;
    color: var(--primary-30);
}

/* etc */
.bl_chatArea_msgWrapper button:hover {
	opacity: 0.9 !important;
	text-decoration: underline;
}
.bl_chatArea_msgWrapper button {
	background: var(--bg-white);
	display: inline-flex;
	align-items: center;
	gap: 4px;
}

/* 이미지 클릭 시 원본 모달 */
.bl_imgPreviewModal_overlay {
    position: fixed;
	top: 0;
	left: 0;
	width: 100vw;
	height: 100vh;
	background-color: rgba(0, 0, 0, 0.8);
	z-index: 9999;
	display: flex;
	justify-content: center;
	align-items: center;
}
.bl_imgPreviewModal_img {
    max-width: 90%;
    max-height: 90%;
    border-radius: 6px;
    user-select: none;
    -webkit-user-drag: none;
}
.bl_imgPreviewModal_closeBtn:hover {
	opacity: 1;
}
.bl_imgPreviewModal_closeImg {
	width: 50px;
	fill: white;
	position: absolute;
	top: 3%;
	right: 3%;
}

/* 후처리 팝업 */
.bl_afterWork_overlay {
    position: fixed;
	top: 0;
	left: 0;
	width: 100vw;
	height: 100vh;
	background-color: rgba(0, 0, 0, 0.5);
	z-index: 9000;
	display: flex;
	justify-content: center;
	align-items: center;
}
.bl_afterWork_modal {
	width: 500px;
	height: auto;
	display: flex;
	flex-direction: column;
	background: var(--bg-white);
	border-radius: 8px;
}
.bl_afterWork_header {
	padding: 10px 5px 10px 20px;
	display: flex;
	align-items: center;
	justify-content: space-between;
	border-bottom: 1px solid var(--gray-30);
}
.bl_afterWork_ttl {
	font-size: 1rem;
	font-weight: 500;
}
.bl_afterWork_closeBtn {
	display: flex;
	align-items: center;
	justify-content: center;
}
.bl_afterWork_closeImg {
	width: 27px;
}
.bl_afterWork_body {
	padding: 20px;
	display: flex;
	flex-direction: column;
	gap: 20px;
}
.bl_afterWork_categorySelectWrapper {
	display: flex;
	align-items: center;
	gap: 20px;
}
.bl_afterWork_categorySelect {
	width: 180px;
	border: 1px solid var(--gray-30);
	padding: 5px;
	font-size: 0.875rem;
}
.bl_afterWork_memoWrapper {
	width: 100%;
}
.bl_afterWork_memoInput {
	width: 100%;
	height: 150px;
	resize: none;
	border-radius: 8px;
	border: 1px solid var(--gray-30);
    padding: 5px 8px;
    font-size: 0.925rem;
}
.bl_afterWork_footer {
	display: flex;
	align-items: center;
	justify-content: end;
	padding: 0 20px 20px 20px;
}
.bl_afterWork_btn {
	padding: 7px 30px;
    border: 1px solid var(--gray-40);
    font-size: 0.875rem;
    border-radius: 7px;
    background: var(--bg-white);
    font-weight: 500;
    color: var(--gray-70);
}

/* 유틸 CSS */
.hp_visuallyHidden {
    position: absolute !important;
    width: 1px; height: 1px;
    margin: -1px; padding: 0; border: 0;
    clip: rect(0 0 0 0);
    clip-path: inset(50%);
    overflow: hidden;
    white-space: nowrap;
}

/* 모달 CSS */
.bl_modal_overlay {
	display: none;
	position: fixed;
	top: 0;
	left: 0;
	width: 100vw;
	height: 100vh;
	background-color: rgba(0, 0, 0, 0.5);
	justify-content: center;
	align-items: center;
	z-index: 9000;
}
.bl_modal {
	background-color: #fff;
	border-radius: 8px;
	width: 600px;
	box-shadow: 0 6px 20px rgba(0, 0, 0, 0.3);
	overflow: hidden;
	z-index: 9001;
	display: flex;
	flex-direction: column;
}
.bl_modal_overlay.is-active {
	display: flex;
}
.bl_modal_header {
	display: flex;
	align-items: center;
	justify-content: space-between;
	padding: 10px 10px 10px 15px;
	border-bottom: 1px solid var(--gray-40);
}
.bl_modal_ttl {
	font-weight: 500;
}
.bl_modal_closeIconImg {
	width: 25px;
	cursor: pointer;
}
.bl_modal_body {
	padding: 20px;
}
.bl_modal_txt {
	font-size: 0.925rem;
	color: var(--gray-90);
}
.bl_modal_txt__small {
	font-size: 0.85rem;
	color: var(--gray-90);
}
.bl_modal_footer {
	display: flex;
	padding: 0 20px 20px 20px;
	justify-content: end;
	align-items: center;
	gap: 10px;
}
.bl_modal_btn {
	font-size: 0.875rem;
	padding: 6px 30px;
    border: 1px solid var(--gray-40);
    border-radius: 4px;
}
.bl_modal_btn__small {
	min-width: 100px;
}
.bl_modal_btn__primary {
	border: 1px solid var(--primary-50);
    color: var(--primary-50);
}
.bl_modal_btn__warning {
	border: 1px solid var(--danger-50);
    color: var(--danger-50);
}
.bl_modal_requiredMark {
    color: var(--danger-50);
    font-size: 15px;
}

/* 헬퍼 CSS */
.hp_mb5 {
	margin-bottom: 5px;
}

/* **********************************************************************************************************************
 * **********************************************************************************************************************
 * **********************************************************************************************************************
 * **********************************************************************************************************************
 * ******************************************************************************************************************** */

/* 메시지 구조 관련 CSS */
.bl_chatArea_body .group_message_balloon {
    display: flex;
    flex-direction: column;
}

.bl_chatArea_body .balloon_item {
	display: flex;
    flex-direction: column;
	padding: 10px 20px;
	width: 100%;
    gap: 8px;
    overflow: visible;
}

.bl_chatArea_body .balloon_item.counselor {
	align-items: end;
}

.bl_chatArea_body .balloon_item.counselor .balloon_area .profile_image {
	order: 3;
}
.bl_chatArea_body .balloon_item.customer .balloon_area .profile_image {
	order: 1;
}
.bl_chatArea_body .balloon_item.counselor .balloon_area .chat-swiper {
	order: 2;
}
.bl_chatArea_body .balloon_item.customer .balloon_area .chat-swiper {
	order: 2;
}
.bl_chatArea_body .balloon_item.counselor .balloon_area .message_time {
	order: 1;
}
.bl_chatArea_body .balloon_item.customer .balloon_area .message_time {
	order: 3;
}

.bl_chatArea_body .balloon_item.customer .balloon_area .profile_image {
	order: 1;
}
.bl_chatArea_body .balloon_item.counselor .balloon_area .profile_image {
	order: 3;
}
.bl_chatArea_body .balloon_item.customer .balloon_area .message_balloon {
	order: 2;
}
.bl_chatArea_body .balloon_item.counselor .balloon_area .message_balloon {
	order: 2;
}
.bl_chatArea_body .balloon_item.customer .balloon_area .message_time {
	order: 3;
}
.bl_chatArea_body .balloon_item.counselor .balloon_area .message_time {
	order: 1;
}

/* 고객 메시지 */
.bl_chatArea_body .balloon_item[data-sender-type="U"] .balloon_area .message_balloon {
	background: var(--bg-white);
}
/* 상담사 메시지 */
.bl_chatArea_body .balloon_item[data-sender-type="C"] .balloon_area .message_balloon {
	background: #fffce5;
}
/* 시스템 메시지 */
.bl_chatArea_body .balloon_item[data-sender-type="S"] .balloon_area .message_balloon {
	background: #e3eef4;
}
/* 상담사 메시지 */
.bl_chatArea_body .balloon_item[data-sender-type="B"] .balloon_area .message_balloon {
	background: #e3eef4;
}

/* 말풍선 관련 CSS */
.bl_chatArea_body .balloon_area {
	--balloon-width: 220px;
	display: inline-flex;
	gap: 6px;
}

.bl_chatArea_body .profile_image {
	width: 33px;
    height: 33px;
    background: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}
.bl_chatArea_body .profile_image img {
    width: 18px;
    height: 18px;
}
.bl_chatArea_body .carousel_inner {
	flex: 1;
	display: flex;
	overflow: visible;
}
.bl_chatArea_body .chat-swiper {
    overflow: hidden;
}

.bl_chatArea_body .card_carousel.swiper-slide {
    width: var(--balloon-width);
    flex-shrink: 0;
    display: flex;
}

.bl_chatArea_body .carousel_inner::-webkit-scrollbar {
    display: none;
}

.bl_chatArea_body .balloon_chat {
	background-color: var(--bg-white);
	word-break: break-word;
	position: relative;
	border-top-left-radius: 18px;
    border-top-right-radius: 18px;
    border-bottom-right-radius: 0;
    border-bottom-left-radius: 18px;
    width: 270px;
    max-width: 100%;
}
.bl_chatArea_body .balloon_item.customer .balloon_chat {
    border-bottom-right-radius: 18px;
    border-bottom-left-radius: 0;
}
.bl_chatArea_body .message_balloon {
    border-radius: 7px;
    padding: 7px 7px 7px 10px;
    max-width: 220px;
    color: var(--gray-90);
    word-break: break-word;
    overflow-wrap: break-word;
}
.bl_chatArea_body .balloon_item.counselor .message_balloon {
	background-color: #fffce5;;
}

.bl_chatArea_body .message_balloon .text_message {
    white-space: pre-wrap;
    word-break: break-word;
}

.bl_chatArea_body .message_balloon .text_message a {
    color: #0066cc;
    text-decoration: underline;
    cursor: pointer;
}

.bl_chatArea_body .message_balloon .image_message {
	width: 100%;
}

.bl_chatArea_body .message_balloon .image_message img {
	max-width: 100%;
    display: block;
    cursor: pointer;
}

.bl_chatArea_body .component_group {
	display: block;
    overflow: hidden;
}
.bl_chatArea_body .component_group + .component_group {
	margin-top: 10px;
}
.bl_chatArea_body .component_group:first-child {
	padding-top: 16px;
    border-top-left-radius: inherit;
    border-top-right-radius: inherit;
}
.bl_chatArea_body .component_group:last-child {
	padding-bottom: 16px;
    border-bottom-right-radius: inherit;
    border-bottom-left-radius: inherit;
}
.bl_chatArea_body .component_group.image_component:first-child {
    padding: 10px 10px 0 10px;
}
.bl_chatArea_body .image_component {
	text-align: center;
}
.bl_chatArea_body .image_component > img {
    max-width: 100%;
    max-height: 135px;
	min-height: 135px;
    
    /* 이미지 ghost drag 방지 */
    user-drag: none;
    -webkit-user-drag: none;

    /* 텍스트 선택 방지 (이미지에만) */
    user-select: none;
    -webkit-user-select: none;

    /* 클릭 가능 */
    cursor: pointer;
}
.bl_chatArea_body .text_component {
	padding: 0 17px;
	max-height: 80px;
    overflow: auto;
  	scrollbar-width: thin;
	scrollbar-color: rgba(0, 0, 0, .35) transparent;
	scrollbar-gutter: auto;
}
.bl_chatArea_body .composite_text {
    font-size: 14px;
}
.bl_chatArea_body .button_component {
	padding: 0 17px;
}
.bl_chatArea_body .button_item {
	position: relative;
}
.bl_chatArea_body .button_item:not(:first-child) {
	margin-top: 7px;
}
.bl_chatArea_body .normal_button {
	width: 100%;
	border: 1px solid #acacac;
	border-radius: 19px;
	height: 36px;
	padding: 0 35px 0 15px;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
	text-align: left;
}
.bl_chatArea_body .normal_button_icon {
	width: 25px;
	position: absolute;
	top: 50%;
	right: 6px;
	transform: translateY(-52%);
	pointer-events: none;
}

.bl_chatArea_body .message_time {
	display: flex;
	align-items: end;
}
.bl_chatArea_body .message_time .time {
	font-size: 0.75rem;
    font-weight: 500;
    color: var(--gray-70);
}

/* 말풍선 핫키 버튼 관련 CSS */
.bl_chatArea_body .balloon_item.counselor .balloon_hotkey {
	margin-right: 39px;
	max-width: 196px;
}
.bl_chatArea_body .balloon_item.customer .balloon_hotkey {
	margin-left: 39px;
}
.bl_chatArea_body .hotkey_button_inner {
	display: inline-flex;
	flex-direction: column;
	gap: 8px;
	justify-content: start;
	align-items: center;
}
.bl_chatArea_body .hotkey_button_item.swiper-slide {
	width: auto !important;
}
.bl_chatArea_body .hotkey_button_inner.horizontal {
	flex-direction: row;
	gap: 0px;
}
.bl_chatArea_body .hotkey_button {
	height: 50px;
	width: 196px;
	background: var(--bg-white);
	border: 1px solid transparent;
	padding: 0 35px 0 15px;
	border-top-left-radius: 18px;
    border-top-right-radius: 18px;
    border-bottom-right-radius: 0;
    border-bottom-left-radius: 18px;
   	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
	text-align: left;
}
.bl_chatArea_body .balloon_item.customer .hotkey_button {
    border-bottom-right-radius: 18px;
    border-bottom-left-radius: 0;
}

/* 말풍선 상태 관련 CSS */
.bl_chatArea_body .balloon_item.counselor .balloon_status {
	padding-left: 54px;
}
.bl_chatArea_body .balloon_status .status_time {
	font-size: 0.75rem;
	font-weight: 500;
	color: var(--gray-70);
}

.swiper-container {
	margin: 0 !important;	
}

.bl_chatArea_body .chat-swiper {
	max-width: 220px;
	overflow: visible;
}